Privacy Policy

Privacy Policy

Last Updated: July 7, 2026

At Torq Events, we value your privacy and are committed to protecting the personal information you provide when using our website, purchasing merchandise, registering for events, or interacting with our brand.

This Privacy Policy explains how we collect, use, protect, and share your information.

1. Information We Collect

When you visit our website, place an order, register for an event, contact us, or interact with our services, we may collect the following information:

  • Name

  • Email address

  • Phone number

  • Shipping and billing address

  • Payment information (processed securely through third-party payment providers)

  • Order history

  • Event registration information

  • Any information you voluntarily provide when contacting us

We may also collect non-personal information, including:

  • Browser type

  • Device information

  • IP address

  • Website usage data

  • Pages visited and interactions with our website

2. How We Use Your Information

Torq Events may use your information to:

  • Process and fulfill merchandise orders

  • Provide customer support

  • Send order confirmations, shipping updates, and important account information

  • Manage event registrations

  • Communicate updates, announcements, and promotions

  • Improve our website, products, services, and customer experience

  • Prevent fraudulent activity and protect our business

3. Payment Information

Payments are processed through secure third-party payment providers. Torq Events does not store or have access to your full payment card information.

Payment providers handle your information according to their own privacy policies and security practices.

4. Sharing Your Information

We do not sell, rent, or trade your personal information.

We may share information only when necessary to operate our business, including:

  • Shipping carriers to fulfill orders

  • Payment processors to complete transactions

  • Website service providers that help us operate our online store

  • Legal authorities when required by law

5. Cookies & Tracking Technologies

Our website may use cookies and similar technologies to:

  • Improve website functionality

  • Remember customer preferences

  • Analyze website traffic

  • Provide a better shopping and browsing experience

You may adjust your browser settings to limit or disable cookies; however, some website features may not function properly.

6. Marketing Communications

With your permission, we may send emails or messages regarding:

  • New merchandise releases

  • Upcoming events

  • Community announcements

  • Promotions and updates

You may unsubscribe from marketing communications at any time by following the unsubscribe instructions included in our emails.

7. Event Photography & Media

By attending Torq Events events, you acknowledge that photography, video, and other media may be captured.

You grant Torq Events permission to use event photos, videos, and recordings containing your likeness for promotional, marketing, advertising, social media, website, and other brand-related purposes without compensation, unless prohibited by law.

8. Data Security

We take reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, misuse, or disclosure.

However, no online system or method of electronic transmission is completely secure, and we cannot guarantee the absolute security of your information.

9. Children's Privacy

Our website and services are not intended for children under the age of 13.

We do not knowingly collect personal information from children under 13. If we become aware that information has been collected from a child, we will take reasonable steps to remove it.

10. Third-Party Services

Our website may include third-party services, links, or integrations. These third parties have their own privacy policies, and Torque Events is not responsible for their privacy practices or content.

We encourage you to review the privacy policies of any third-party services you use.

11. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • Requesting access to your personal information

  • Requesting correction of inaccurate information

  • Requesting deletion of your information where applicable

  • Opting out of marketing communications

To make a privacy request, please contact us using the information below.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or services.

Any changes will be posted on this page with an updated revision date.

Your continued use of our website after changes are posted constitutes your acceptance of the revised Privacy Policy.

13. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

Torque Events

Email: support@torqevents.com